77f77 Privacy Policy

1. Overview

This Privacy Policy ("Policy") applies to all personal data processed by 77f77 ("the Platform", "we", "us", "our") in connection with the operation of the 77f77 online casino and sports betting platform accessible at 77f77.net.

77f77 is committed to protecting the privacy and personal data of all registered users ("Player", "User", "you"). This Policy sets out what personal data we collect, why we collect it, how it is used, how long it is retained, who it may be shared with, and what rights you hold in relation to your data.

Please read this Policy carefully alongside our Terms & Conditions. Both documents govern your relationship with the 77f77 platform. If you have questions about this Policy, contact us at the address set out in Section 13.

2. Personal Data We Collect

77f77 collects the following categories of personal data from players:

• Identity data: Full name, date of birth, nationality, CNIC number and CNIC document images (front and back), and selfie photographs where requested for KYC verification.
• Contact data: Email address, phone number, and residential address (city, province, country — Pakistan).
• Financial data: JazzCash account details, Easypaisa account details, bank account numbers (HBL, UBL, Meezan Bank, Bank Alfalah), USDT wallet addresses, transaction histories, and deposit and withdrawal records denominated in PKR.
• Account data: Username, encrypted password hash, account registration date, login history, account status, and responsible gaming settings.
• Gaming data: Game history, bet amounts in PKR, win and loss records, bonus usage history, and session duration data.
• Technical data: IP address, device type, browser type and version, operating system, referring URLs, and session identifiers.
• Communications data: Records of support interactions, live chat transcripts, and email correspondence with 77f77.

3. How We Collect Your Data

77f77 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC, making deposits or withdrawal requests, updating your account profile, or contacting 77f77 support.
• Automated collection: Technical data collected automatically when you access the 77f77 platform, including IP address, device identifiers, browser data, and session logs collected via server logs and cookies.
• Third-party verification: Identity and document verification data may be cross-referenced with third-party identity verification services as part of our KYC and anti-fraud processes.
• Payment processors: Transaction confirmation data received from JazzCash, Easypaisa, banking partners, and USDT payment processors when you initiate financial transactions.

4. Purpose of Processing

77f77 processes your personal data for the following purposes:

• Account management: To create, maintain, and manage your 77f77 account, including authentication and security.
• Identity verification (KYC): To verify your age (18+), identity, and eligibility to use the platform in compliance with our obligations.
• Payment processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, bank transfer, and USDT, and to maintain accurate financial records.
• Platform operation: To provide and improve casino games, sports betting, live dealer services, and all other platform features.
• Responsible gaming: To implement deposit limits, session controls, cooling-off periods, and self-exclusion where requested, and to identify players who may be experiencing gambling-related harm.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, multi-accounting, money laundering, and unauthorised access.
• Legal compliance: To comply with applicable legal and regulatory obligations, including record-keeping and responding to lawful requests from authorities.
• Customer support: To respond to queries, resolve complaints, and improve our service based on support interaction records.
• Marketing communications: To send promotional information about 77f77 to players who have opted in to receive such communications. You may opt out at any time.

5. Legal Basis for Processing

77f77 processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to provide the 77f77 platform services you have registered for, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC/AML obligations and age verification requirements.
• Legitimate interests: Processing necessary for our legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and improvement of services, where such interests are not overridden by your data protection rights.
• Consent: Where we rely on your consent for specific processing activities (such as marketing communications), you may withdraw that consent at any time by contacting us or updating your account preferences.

6. Data Sharing

77f77 does not sell your personal data. We may share your personal data with the following categories of third parties, strictly for the purposes outlined in this Policy:

• Payment service providers: JazzCash, Easypaisa, Pakistani banking partners, and USDT payment processors — to the extent necessary to process your transactions.
• Identity verification providers: Third-party KYC and document verification services used to verify your CNIC and identity documents.
• Game content providers: Certified game studios whose titles are hosted on the 77f77 platform may receive anonymised session data for game performance and RNG audit purposes. No personally identifiable data is shared with game studios.
• Technology and infrastructure providers: Cloud hosting, content delivery, and platform security providers operating under data processing agreements that restrict their use of your data.
• Law enforcement and regulatory authorities: Where we are required by law, court order, or lawful regulatory request to disclose personal data.
• Fraud prevention agencies: Where necessary to investigate or prevent fraud, money laundering, or other illegal activity.

All third-party data processors engaged by 77f77 are bound by contractual obligations to process your data only as instructed and to maintain appropriate security standards.

7. Data Retention

77f77 retains personal data for as long as is necessary for the purposes for which it was collected, and in accordance with applicable legal and regulatory retention obligations.

Account data, transaction records, and KYC documentation are retained for a minimum period following account closure as required by applicable anti-money laundering and financial record-keeping obligations. Gaming history and responsible gaming records are retained to support ongoing responsible gaming obligations and to handle any post-closure disputes.

Where you request account closure and there are no outstanding legal holds or dispute investigations, we will delete or anonymise personal data that is no longer required for legal compliance purposes within a reasonable period following the conclusion of our mandatory retention obligations.

Technical logs and session data are retained for shorter periods consistent with security monitoring requirements and are regularly purged.

8. Data Security

77f77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and the 77f77 platform.
• Encrypted storage of passwords (hashed and salted; plaintext passwords are never stored).
• Access controls ensuring that personal data is accessible only to authorised personnel who require it for their role.
• Fraud detection and login monitoring systems to identify and respond to suspicious account activity.
• Regular internal security reviews of data handling procedures.

No security measure is infallible. In the event of a data breach that is likely to affect your rights and freedoms, 77f77 will notify affected players without undue delay and take all reasonable steps to contain and remediate the breach.

9. Cookies & Tracking Technologies

77f77 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the 77f77 website.

We use the following categories of cookies:

• Essential cookies: Required for basic platform functionality including login session management, security tokens, and PKR wallet state. Cannot be disabled without breaking core platform functions.
• Analytical cookies: Used to understand how players navigate the 77f77 platform, which game categories are most accessed, and where performance improvements are needed. Data collected is aggregated and does not identify individual players.
• Preference cookies: Store your platform preferences such as language settings and responsible gaming selections.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality. 77f77 does not use advertising or cross-site tracking cookies.

10. Minors

77f77 strictly prohibits the use of its platform by individuals under the age of 18. We do not knowingly collect personal data from minors. CNIC-based identity verification is required before withdrawal access is granted, and any account found to be operated by a person under 18 will be immediately suspended.

If you have reason to believe that a minor has registered an account with 77f77, please contact us immediately so we can investigate and take appropriate action, including deletion of any data collected from a minor.

11. Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 77f77:

• Right of access: You may request a copy of the personal data 77f77 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations and any outstanding investigations.
• Right to restriction: You may request that we restrict processing of your data in certain circumstances.
• Right to object: You may object to processing of your personal data based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact 77f77 support via live chat or the email address displayed in the footer of this website. We will respond to rights requests within a reasonable period. We may require identity verification before processing rights requests to protect against unauthorised access to personal data.

12. Changes to This Policy

77f77 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email or platform notification where practicable. The "Last updated" date at the top of this Policy will be revised accordingly. Continued use of the 77f77 platform following notification of changes constitutes acceptance of the revised Policy.

13. Contact

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the 77f77 data team via live chat on the platform or by email. The support and data contact email address is displayed as plain text in the footer of this website. We aim to acknowledge all privacy-related inquiries promptly.